Credit/Debit Card and Electronic Check Fees

The City of Charlotte makes payment via credit and debit card and electronic check available as a convenience to customers who wish to use these methods of payment. Credit/debit card and electronic check processing is a service provided by Point N Pay.

Point N Pay assesses a convenience fee as follows: Credit Cards: 3.00% (minimum 2.00) and Electronic Checks (ACH): $2.50 flat fee up to $10,000, $10.00 over $10,000 for each payment transaction processed. The fee is paid by the payee to cover the cost of providing this service. This ensures that these costs are not passed on to other taxpayers or customers.

Payments can be made online for a number of items. Please see below for available online payment links:

  • Utility Bills
  • Tax Bills
  • Rental Registration/Zoning Permits
  • Invoices
  • FOIA/Citations/Parking Permits